step one
Initial Consultation
Our initial phone consultation marks the beginning of the journey to create your unique and customised piece of jewellery. Here, we uncover your story and aspirations, determining the essence to be captured in your bespoke creation. Dream big! There are no limits to what we can do.
We’ll discuss your general design preferences and budget and answer any questions you may have. If you’re planning a surprise engagement, rest assured that we specialise in assisting uncertain partners in making well-informed decisions!
step two
Design Consultation
Collaborating to find your style
For inspiration, browse our online collections, bring images of jewellery you admire or rely on our expertise. You’ll work closely with our bespoke designer Kara or head of design Talitha to establish exactly how you’d like the final piece to look. Here we pay close attention to factors such as budget, stone type, shape, size, and colour, ensuring every intricate detail is considered and perfected.
Typically lasting around 30 minutes, this session serves as an opportunity to acquaint you with the fundamentals of the 4 C’s in diamond selection, as well as other crucial diamond details. Note: this second consultation can be done via phone, Zoom or face to face.
step three
Design Review
A 3D computerised model of your special piece
After collaborating on the design, we use advanced software to generate a realistic 3D model, providing you with a comprehensive visual representation of your unique piece from different perspectives. This allows you to thoroughly evaluate the design and make any desired modifications or refinements before the production phase begins.
step four
Highly Skilled Sourcing
Sourcing the finest and most exquisite gems
With an expert eye honed by years of travelling to diamond hubs around the world, Craig possesses a wealth of expertise to handpick the most exceptional gems from the vast array available on the international market.
Ensuring both extraordinary quality and the perfect size to align with your budget, we will hand select a range of lab diamonds exclusively for you to choose from.
All diamonds we source come with independent certification and a unique laser inscription on the girdle ensuring the stone is the one described.
step five
Meticulous craftsmanship
Breathing life into your unique vision
Your vision will be meticulously handcrafted by our talented team of jewellers in Sydney, Australia - ensuring exceptional quality. We have more than 50 years experience in bespoke jewellery creation so you can be confident your special piece will last for generations.
Production will commence following a 30% deposit. Allow 5-6 weeks for the creation of your special piece, depending on the complexity, so we can ensure your ring is absolutely perfect! Please speak to our team for other options if you require the jewellery in a shorter time frame.
step six
Client Handover
Seeing a bespoke creation come to life is exciting!
Seeing the smiles on our clients’ faces is the ultimate satisfaction. When your custom made piece of jewellery is ready and the balance has been paid, it’s time to be united with your creation. You can collect your jewellery in person from our Paddington, Sydney showroom or we can arrange delivery anywhere in the world.
We recommend having your jewellery cleaned and gemstones checked annually. We offer this service free to our clients so please do email us if you live locally or look at our Jewellery Care page to learn more. Proper maintenance and care of your fine jewellery will ensure it will last for generations to come.
